Payments are due by the 10th of each month unless this date falls on a weekend or holiday. If such is the case, then the payment will be due on the next working day. A 10% penalty is added after this date and a grace period is given until the 21st of each month. After this date, all unpaid accounts will be subject to cutoff and additional penalties. The current reconnection fee is $20.00 to have service restored during regular business hours. A $40.00 reconnection fee is applied to those who have their service restored after regular business hours.
For your convenience, your water bill may be paid at our office, by mail, by automatic bank draft, online at www.gladevilleutility.com, by Visa or MasterCard, at the after hours drop boxes (one at our drive thru and one across the street from the Gladeville Baptist Church), or at any branch of Wilson Bank & Trust. Payments cannot be made at Wilson Bank & Trust after the due date, since this may result in a disruption of your water service due to inaccurate payment amount.
If a customer’s service is disconnected for non-payment, payment to restore service must be made in full, including any and all applicable reconnection fees, by cash, cashiers check, money order, or Visa / MasterCard credit or debit card. If service is restored after hours, payment in full as described above must be made by 10:00AM the following morning or service will be disconnected once again and additional reconnection fees will apply. If your service is disconnected for non-payment and you receive another monthly bill, one that shows a current amount due plus a past amount due, service WILL NOT be reinstated until payment is received, in the manner prescribed above, for at least the past due amount plus any and all applicable reconnection fees.
You may pay your bill:
- At our office
- By mail
- By Visa or MasterCard
- By using Online Bill Pay
- By automatic bank draft - download form (PDF
- At Wilson Bank & Trust (see limitations noted above)
- At one of our drop boxes (see locations listed above)
If Bankdraft or Online Bill Pay is not chosen, payments must be made in person at our office or by mail.
Gladeville Utility District
3826 Vesta Road
Lebanon, TN 37090